truspond Trust · Respond
Live two-way messaging — WhatsApp, SMS & email

Every channel your customers use, in one place.

A message on WhatsApp. A text. An email. A form on your website. Truspond pulls them all into a single inbox — so you answer everyone from one screen, and nothing slips.

Start free — no cardSee how it works

Set up in an evening · no tech background · made in India 🇮🇳

Alerts & OTPs Campaigns Help Desk Verify AI‑augmented Payments
👋 Try it live — get a message from Truspond →
David MillerWhatsApp · online
Hi, is the shop open on Sunday?
Namaste 🙏 Yes — we’re open 9 am to 1 pm.
Great, I'll come by 🙂
Replying on WhatsApp…➤
MessagesSMS · your number
Your OTP is 4827. Valid 5 min.
Order #1284 confirmed ✅ Out for delivery today.
Got it, thank you 👍
Delivered · even without internet➤
New enquiry · David
WhatsApp
New reply · Leo
SMS
New email · Meridian
Email
See Truspond in action

Everything Truspond does — one screen at a time.

Follow the light through Truspond, one screen at a time. As it reaches each capability, the screen on the right shows it live.

"Is the shop open today?"
"Your OTP is 4827"
"Invoice for last order?"
↓ all into one inbox
yourshop.in / contact
Get in touch
NameEmma Kumari
WhatsApp number+91 90000 00000
MessageDo you deliver to my area?
Send message →
📥 New enquiry → your inbox
वा
Your Business
business account
Your OTP is 4827. Valid 5 minutes. 6:41 ✓✓
Order #1284 confirmed ✅ Out for delivery today. 6:42 ✓✓
📦 Arriving 4–6 pm. Track: truspond.com/t/1284 9:03 ✓✓
Campaign · Diwali offer
🪔 20% off everything this weekend! Reply ORDER to shop on WhatsApp.
0Delivered
0Read
0Replied
वा
Your Business
Help Desk · 3 agents
What time do you open today? 8:12
Auto-reply: we're open 9 am–9 pm 🙏 8:12
Can I get an appointment? 8:13
👤 Assigned to your team · replied in 30s
वा
Your Business
✨ AI receptionist · online
my daughter has fever, can we come at 7 today? 6:04
We're open till 8 pm 🙏
and do you have parking? 6:05
🙋 Insurance question → handed to a human
Payment request · Truspond
₹1,200
Tuition — August
Pay securely →
✓

Paid ₹1,200

via UPI · just now
MK
Emma Kumari
+91 90000 00000
Real, reachable number
WhatsApp active
Consent on file · opted-in
✓ Verified customer
The rails

Connect the channels your customers already use.

Set them up once — everything else in Truspond rides on top of these.

WhatsApp

Two-way, official Business Platform.

SMS

DLT-compliant, works without internet.

Email

From your own business address.

The Truspond deck

Everything Truspond does — one login.

Pick what you need today, add the rest as you grow. Conversations come in; messages go out; verification and consent run across both.

Conversations · inbound, two-way

People reach you — you answer from one place.

Capture enquiriesForms, button or QR

  • A contact page, button or QR — no website needed
  • Only real, consented leads
  • Lands on your phone instantly
Know more →

Shared inboxYour whole team, one screen

  • WhatsApp, SMS, email & forms together
  • Assign chats, leave private notes
  • Nobody trips over the same customer
Know more → Flagship

Help DeskTickets · SLAs · CSAT

  • Every message becomes a ticket with an owner
  • Response targets so nothing slips
  • Add AI Help Desk as volume grows
Know more →

VerifyCustomer verification

  • Confirm a number is real before you act
  • Opt-in ledger for every contact
  • A Trust badge that travels everywhere
Know more →
Messaging · outbound

You reach customers — the right way.

Updates & OTPTransactional · Utility

  • OTPs, order & appointment updates
  • Receipts & reminders
  • WhatsApp first, then SMS, then email
Know more →

CampaignsMarketing broadcasts

  • Offers & announcements to all
  • Opt-in only, approved templates
  • See delivered, read & replies
Know more →

CatalogueShow what you sell

  • A browsable menu, right in the chat
  • Photos, prices, "reply to order"
  • No website or PDF needed
Know more →

PaymentsGet paid in the chat

  • Request inside chat or email
  • UPI or card, one tap
  • "Paid ✓" back in your inbox
Know more →
Your whole catalogue, one login · see plans & pricing
Get paid on WhatsApp

The reply and the receipt, in one chat.

  • ✓Send a payment request mid-conversation — no separate app.
  • ✓Your customer taps once and pays by UPI or card.
  • ✓The "Paid ✓" confirmation lands in your inbox.
  • ✓Money settles to your own account — Truspond never holds it.
See it work →
Payment request · Truspond
₹1,200
Tuition fee — August
Pay securely →
✓

Paid ₹1,200

via UPI · a moment ago

Watch it get paid ↑

How it works

Live by this evening.

No installation, no server, no jargon. If you can use WhatsApp, you can set up Truspond.

Create your inbox

Sign up free and add your business name. Two minutes, no card.

Connect your channels

Link WhatsApp, SMS, email and your form with a guided setup.

Share & start replying

Drop your link or QR anywhere — enquiries land in one place.

What you can do

Everything you need to talk to customers — in one place.

Start with one thing, turn on the rest when you're ready. Open any card for the full step-by-step.

Capture enquiries

Never miss a customer message

A form, a WhatsApp button or a QR — every enquiry lands in one place.

See how it works →
Shared inbox

One inbox for your whole team

Every channel and every teammate on one screen — assign, note, resolve.

See how it works →
Help Desk

Turn messages into resolved tickets

Owners, response targets and satisfaction scores — nobody gets forgotten.

See how it works →
Verify

Know your customer is real

Consent isn't proof — confirm a number by WhatsApp, SMS or email in seconds.

See how it works →
Updates & OTP

Reminders, alerts & codes that arrive

Send receipts, reminders and one-time codes over WhatsApp, SMS or email.

See how it works →
Campaigns

Message your whole list at once

Announcements and offers to a group — now or scheduled, opt-outs skipped.

See how it works →
Catalogue

Show what you sell in the chat

A browsable menu with photos and prices — reply to order, no website needed.

See how it works →
Payments

Get paid inside the chat

Send a payment request on WhatsApp and get the receipt back in the thread.

See how it works →
Verify & Trust

Know your customer is real

Consent isn't proof — confirm a number by WhatsApp, SMS or email in seconds, no website needed, and carry a Trust badge everywhere.

See how it works →
How to start

Up and running in four steps

No technical background — here's exactly what happens at each stage.

Show me →
Try it live

Get a message from Truspond — right now.

Drop your number or email and Truspond messages you in seconds. Reply — and watch it answer back, exactly the way a real customer enquiry reaches you.

Get a WhatsApp from Truspond

Enter your number — Truspond sends you a real WhatsApp in seconds.

📱

Get an email from Truspond

Prefer email? Enter your address and Truspond emails you — just reply and it reaches our team.

✉️
Scan to message Truspond on WhatsApp
Or scan to message Truspond 📷Point your phone camera here — it opens WhatsApp with Truspond, ready to chat.
1 · You share your number or emailJust like a customer filling your enquiry form.
2 · Truspond messages you instantlyA real WhatsApp or email arrives in seconds.
3 · You reply — Truspond answers on its ownThe automated help desk replies, and hands off if needed.
Simple pricing

Start free. Grow when you're ready.

Five simple plans — Free, Pay as you go, Premium, Business and Enterprise — with no setup fees or lock-in. The Help Desk comes with Premium, Business adds SLA policies, routing and reporting; WhatsApp & SMS are billed transparently from a wallet, and replies to your customers are free.

See all plans & pricing →

Give your customers one place to reach you.

Run your whole customer conversation on Truspond — one place for every message.

Start free — no card
Try Truspond on WhatsApp