Verify & Trust

Know your customer is real.

Verify any customer — on any channel — in seconds. Confirm the number is genuine before you ship, and carry a Trust badge on every contact after. Verify once. Trust every message.

🔒 truspond.com / verify
Verify a customer
+91 98765 43210
Send code
Sends a one-time code on WhatsApp or SMS.
Your Truspond code is 4821
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Verified · +91 98765 43210
WhatsApp · today · Truspond Trust badge
The idea in one line

Consent isn't verification.

Consent — a claim

A form or a checkbox: "you may contact me." It gives you permission and a number — but that number could be a typo, a bot, a competitor, or someone else's. It's a slip of paper with a number on it.

Verification — the proof

A code sent and read back, or a link tapped. Now you know the number is real, live and truly theirs. It's ringing that number and them picking up. Truspond does this bit — in seconds.

A contact form gives you consent. Verification gives you a customer you can actually reach.

Made for real businesses

No website. No system. Just log in and verify.

Type the number

Open Truspond on your phone and enter the customer's number — or show them a QR, or send a link.

They get a code

Truspond sends a one-time code on WhatsApp or SMS. The customer reads it back, or taps to confirm on their own phone.

Done — Trust badge

The contact flips to ✓ Verified and keeps a Trust badge — real, reachable, opted-in. No install, no code, no website.

If you can send a WhatsApp, you can verify a customer.

Two ways

Fits any counter, call or checkout.

Agent-initiated

You type the number and the customer reads the code back to you. Perfect across a shop counter or on a phone call.

Self-serve link / QR

The customer taps your link or scans a QR and confirms on their own phone. Perfect for online orders, posters and receipts.

The urgent one

Confirm the buyer before you ship.

An order arrives

A cash-on-delivery or online order comes in with a phone number you've never spoken to.

Verify the number

One tap sends a code. If it's confirmed, you're dealing with a real, reachable buyer.

Ship with confidence

No answer or a failed code? Hold and call first. Fewer fake parcels, fewer returns, less money lost.

Fake orders and junk leads cost real cash. A quick check before dispatch pays for itself.

Why it's a pillar, not a gadget

Once verified, the Trust badge travels with the customer.

On every ticket

In the Help Desk, each contact shows unverified · verifying · ✓ verified — so your team always knows who's real.

On every campaign

Send only to verified, opted-in contacts. Cleaner lists mean better delivery and a healthier WhatsApp number.

A free spam filter

A code that's never entered is a signal — likely a fake lead. Failed verifications quietly filter the junk out for you.

Built for scale too

Simple enough for one shop. Robust enough to build on.

One API, three channels

The same engine as an API across WhatsApp, SMS and email — with automatic fallback (WhatsApp → SMS → email) so codes actually land.

Analytics & SLAs

Delivery, success rates and time-to-verify in clear dashboards, with the reliability targets larger teams need.

Secure & accountable

Data protection by design, built on Vibhum IT's 10 years of engineering — the same infrastructure, whether you're one person or a platform.

Channels & cost

Email is free. WhatsApp & SMS use credits.

Email — free

Verify email addresses at no cost on paid plans, so the habit forms without a bill.

WhatsApp & SMS — credits

These cost real money to send, so they use prepaid credits — with an included monthly quota on each plan and top-ups beyond.

No nasty surprises

Credits can't be over-spent by accident and can't be used to blast random numbers. You always know where you stand.

Explore more

Goes well with

Questions, answered

Common questions

Isn't a contact form enough — the customer already agreed to be contacted?

A form gives you consent — permission plus a claimed number. Verification proves the claim: that the number is real, reachable and truly theirs. Consent is someone writing a number on a slip; verification is ringing it and them picking up. You want both.

Do I need a website or any system to verify a customer?

No. If you can send a WhatsApp, you can verify a customer. Log in to Truspond, type the customer's number, Truspond sends a code, the customer reads it back or taps a link, and the contact shows a verified Trust badge. Nothing to install, no website required.

How much does verification cost?

Email verification is free on paid plans, so you can build the habit at no cost. WhatsApp and SMS verifications use prepaid credits, because those channels cost real money to send — with an included monthly quota on each plan and top-ups beyond it.

Can developers and larger teams use it at scale?

Yes. The same engine is available as one API across three channels — WhatsApp, SMS and email — with automatic fallback, analytics and SLAs. Simple enough for a single-person shop, robust enough to build on.

Stop guessing whether the number is real.

Start free, verify your first customer today, and give every contact a Trust badge.

Free to start — pay only for the messages you send. See plans & pricing.

Try Truspond on WhatsApp