Every channel and your whole team on one screen. WhatsApp, SMS, email and web forms land in a single inbox — so everyone can see what's happening, pick up where a teammate left off, and no customer slips through the cracks.
WhatsApp, SMS, email and web forms all land in the same place. One customer, one conversation — no switching between apps to keep up.
Assign a chat to a teammate so it's clear who's handling whom. Clear assignment shows who's handling each chat — so two people never reply to the same person.
Leave a private note or @mention a colleague right inside the chat to pass on context or ask for help. It stays between you — the customer never sees it.
Hand a conversation off cleanly and the next person picks up with the full history in front of them. Nobody's left waiting, nothing falls through the cracks.
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Add your teammates and connect your channels — WhatsApp, SMS, email and web forms all flow into one inbox.
Assign conversations, or just pick one up. Everyone can see who's on what, so nobody trips over the same customer.
Reply together, drop private notes for each other, and hand off cleanly — so every customer feels looked after.
Start free and give every customer a team that answers as one.
Start free — no cardFree to start — pay only for the messages you send, nothing extra for your team. See plans & pricing.